topic Re: imageCLASS LBP6030w Computer Can't Find Printer via USB in Office Printers

imageCLASS LBP6030w Computer Can't Find Printer via USB

grimmtooth — Tue, 25 Apr 2023 13:12:36 GMT

Tried for 2 hours to set up lbp6030w.
computer can’t find printer. Hooked up by USB CABLE. Have windows 10 or 11. Went to regeister printer for warranty website just goes into stall mode and nothing happening.
CAN SOME ONE HELP ME

Re: imageCLASS LBP6030w Computer Can't Find Printer via USB

Danny — Tue, 25 Apr 2023 13:13:07 GMT

Hi, grimmtooth!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Re: imageCLASS LBP6030w Computer Can't Find Printer via USB

Hector — Fri, 28 Apr 2023 18:34:32 GMT

Hello,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

What web browser are you using to create a MyCanon account and what message or screen appears when the site stalls?
During the USB setup, do you get any specific errors or any errors when you try to send a print?
To find your version of Windows, you can press the Windows key and the letter R key at the same time. In the run box that appears, you can type in winver and click OK.