topic Issues with my computer recognizing imageCLASS D1650 in Office Printers

Issues with my computer recognizing imageCLASS D1650

randallosborne — Fri, 28 Apr 2023 17:35:24 GMT

Purchased a D1650 Image Class 3 months ago and bypassed the PIN configuration as I intended to only print and copy. Connected via USB and all worked well until this morning my computer did not recognize the D1650. Have reinstalled drivers several times, even downloaded them. When I click Print, the only Canon printer icon I get is Canon Generic Fax Driver. Troubleshooter tells me the machine is not connected to my computer and my machine is not recognized even after reinstalling drivers. Have had Canons for years, but am stumped!

Re: Issues with my computer recognizing imageCLASS D1650

Arthur — Fri, 28 Apr 2023 17:36:36 GMT

Hello!

So that the Community can help you better, we will need to know more information.

Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks and have a great day!