topic Re: MF455dw Calibrate Touchscreen in Office Printers

MF455dw Calibrate Touchscreen

Vapor5 — Tue, 25 Apr 2023 19:53:46 GMT

Can someone list URL for a vid that shows how to calibrate the touchscreen on this printer. Icons and menus are not aligned with touch, and it's making my printer use a real pita. Thanks.

Re: MF455dw Calibrate Touchscreen

rs-eos — Tue, 25 Apr 2023 20:17:07 GMT

I see nothing in the User Manual about any calibration for the touch panel. You should call Canon and look into having it serviced.

Re: MF455dw Calibrate Touchscreen

Vapor5 — Tue, 25 Apr 2023 22:23:12 GMT

I think it's like this one, but was wanting to know specifically 455dw. Apparently the firmware in imageClass has this service menu option, but I not try it yet, I was asking 1st.

https://community.usa.canon.com/t5/Office-Printers/Touchscreen-on-imageCLASS-MF743Cdw-needs-to-be-calibrated/m-p/402673

Re: MF455dw Calibrate Touchscreen

Vapor5 — Tue, 27 Jun 2023 23:13:44 GMT

The little return arrow that shows up in upper left corner of touchscreen, I can't click that. Is that return arrow suppose to be like a back button?

Re: MF455dw Calibrate Touchscreen

Vapor5 — Wed, 28 Jun 2023 18:20:28 GMT

I wonder if this issue is related to Main firmware v2.01?

https://community.usa.canon.com/t5/Office-Printers/Touchscreen-on-imageCLASS-MF743Cdw-needs-to-be-calibrated/td-p/402673

Re: MF455dw Calibrate Touchscreen

tedh1979 — Mon, 31 Jul 2023 18:24:44 GMT

I have a MF642Cdw that has the same issue. I push an icon and it switches to a different icon but won’t let me actually press the icon. Very disappointed with my printer.

Re: MF455dw Calibrate Touchscreen

Vapor5 — Thu, 10 Aug 2023 23:05:36 GMT

@tedh1979 did you try the procedure linked in my last post? I don't have such buttons, but maybe yours does?