https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF642Cdw-scanning-over-network/m-p/413048#M18953 <P>I have an MFC642. It prints fine over the network. How do I scan? I installed the Canon MF Scan Utility v 1.20.0.2. But every time I try to scan it says it "Cannot communicate with the scanner. The cable may be disconnected or the scanner may be turned off". WHY? I'm trying to scan over the LAN network, not WIFI and not USB.</P><P>eg.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/40747i7DF45039E6159620/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><BR /><BR />What exact software do I need to do this?&nbsp; I am running Windows 10.</P><P><FONT color="#FF0000">[Link replaced with the image it led to.]</FONT></P> Tue, 04 Apr 2023 16:48:17 GMT kenw232 2023-04-04T16:48:17Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF642Cdw-scanning-over-network/m-p/413048#M18953 <P>I have an MFC642. It prints fine over the network. How do I scan? I installed the Canon MF Scan Utility v 1.20.0.2. But every time I try to scan it says it "Cannot communicate with the scanner. The cable may be disconnected or the scanner may be turned off". WHY? I'm trying to scan over the LAN network, not WIFI and not USB.</P><P>eg.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/40747i7DF45039E6159620/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><BR /><BR />What exact software do I need to do this?&nbsp; I am running Windows 10.</P><P><FONT color="#FF0000">[Link replaced with the image it led to.]</FONT></P> Tue, 04 Apr 2023 16:48:17 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF642Cdw-scanning-over-network/m-p/413048#M18953 kenw232 2023-04-04T16:48:17Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF642Cdw-scanning-over-network/m-p/414271#M19045 <P>Hello Kenw232,</P> <P>The software looks like it is set to the USB option for scanning. In the upper right of the window, you can click on the drop down set to Canon MF642/643/644. In the drop down, you can select the network option for the scanner. If it does not appear, you can download and install the recommended<SPAN>&nbsp;<A href="https://www.usa.canon.com/support/p/color-imageclass-mf642cdw" target="_self">MF644Cdw/MF642Cdw MFDrivers</A> from our support site and select the network option for the install.</SPAN></P> Thu, 13 Apr 2023 19:46:42 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF642Cdw-scanning-over-network/m-p/414271#M19045 Hector 2023-04-13T19:46:42Z