topic Re: Imageclass MF 5950dw - yesterday stopped scanning in Office Printers

Imageclass MF 5950dw - yesterday stopped scanning

furnarie — Thu, 18 Jun 2015 22:53:25 GMT

Yesterday my Imageclass MF 5950dw stopped scanning - printer can't find computer, computer can't find printer, though they are connected with a cable. But it would still print. Today, printer appears to be offline, though it is connected and on. The connecting cable seems fine. Suggestions? My only thought is to delete the drivers and start over? Thanks.

Re: Imageclass MF 5950dw - yesterday stopped scanning

Jason — Thu, 18 Jun 2015 23:05:21 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

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Thanks and have a great day!