Canon imageCLASS MF451dw prints out 'GG' randomly

HauntJaunt — Thu, 16 Mar 2023 17:46:56 GMT

Got this Canon imageCLASS MF451dw around November last year and it works great but around March 1st, 2023 at 9:07am (ignore the hour off compared to picture, daylight savings seemed to have changed the log time) a page randomly printed off with only 'GG' on it. 3 more occurrences have happened since then as well, see log photos below. I upgraded the printer drivers from I think 2.72 or 2.71 to the GPlus_UFRII_Driver_V273_W64_00 driver on March 15th. However, the day after the driver update another 'GG' page was printed.

All the occurrences that the 'GG' was printed off are below. I have no idea what they mean, why they were printed, or if they can be stopped. If anyone has any answers relating to this I would love to know them. Also, if require more information let me know and I will see if I can get it.

Re: Canon imageCLASS MF451dw prints out 'GG' randomly

Hector — Mon, 27 Mar 2023 18:34:27 GMT

Hello HauntJaunt,

I was unable to find any references that could cause an issue like the one that was described. In this situation, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check what might be causing the issue or check where the print might have come from.

topic Canon imageCLASS MF451dw prints out 'GG' randomly in Office Printers

Canon imageCLASS MF451dw prints out 'GG' randomly

Re: Canon imageCLASS MF451dw prints out 'GG' randomly