topic Re: Need old firmware for Canon Laser MF624cw in Office Printers

Need old firmware for Canon Laser MF624cw

hmunster123 — Fri, 03 Feb 2023 21:02:26 GMT

Hi,

I am a computer hobbyist and I need the old firmware for this printer, I have the most recent firmware in the printer and I want to roll it back. Canon no longer has the old firmware on the site. Can anyone help? Thanks.

Re: Need old firmware for Canon Laser MF624cw

Hector — Tue, 28 Feb 2023 18:42:03 GMT

Hello Hmunster123,

The current firmware addressed a network vulnerability and unfortunately, the older versions of the firmware are not available for download. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

Are you getting any errors when you try to use the printer or are you running into any compatibility issues?

Re: Need old firmware for Canon Laser MF624cw

hmunster123 — Wed, 01 Mar 2023 10:38:54 GMT

It won't print wirelessly only from my laptop with a cable attached. It's saying I'm not using genuine Canon ink but I bought ink from Staples.