topic imageCLASS MF455dw distorts text on bottom of page only when making copies using the feeder in Office Printers

imageCLASS MF455dw distorts text on bottom of page only when making copies using the feeder

cstevec — Wed, 22 Feb 2023 14:35:50 GMT

Hello

I am using the Canon Image Class MF455dw machine. When I make photocopies using the feeder, the text at the very bottom of the page (the last line) is sometimes distorted or enlarged for unknown reasons. If I manually place each page on the platen glass, it works just fine. My documents have a one-inch margin on all sides. I purchased the machine less than a year ago.

Is there any way to correct this? I need the feeder to make accurate copies. Thank you.

Re: imageCLASS MF455dw distorts text on bottom of page only when making copies using the feeder

Hector — Mon, 20 Mar 2023 17:03:31 GMT

Hello Cstevec,

If the last portion of the scan comes out distorted, it would usually point to a hardware issue or a problem feeding the paper. You can try cleaning the feeder rollers and checking the path for any obstructions. If the area is clear and you continue to have issues, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check the feeder and provide any service options.