topic Re: Canon ImageClass MF4150 will not print with new laptop in Office Printers

Canon ImageClass MF4150 will not print with new laptop

path1129 — Sat, 21 Mar 2020 21:03:59 GMT

I have a new laptop running windows 10 and i get an error message whenever i try to print something. i've downloaded new drivers and stll get the message. i tried to print on my old laptop and it works fine. Any idea what could be wrong? Old laptop was also running windows 10.

Thanks.

Re: Canon ImageClass MF4150 will not print with new laptop

shadowsports — Sun, 22 Mar 2020 13:34:50 GMT

Greetings,

Error message?? What is the error?

We want to help, but to do so we need something more than "I get an error message"

Please provide more details about your issue. How your printer is connected, what drivers you are trying to use and the specific error you are receiving.

Re: Canon ImageClass MF4150 will not print with new laptop

path1129 — Sun, 22 Mar 2020 14:08:58 GMT

Here's the error message

"Printer in an error state

'Canon MF4100 Series URFII LT' in in an error state.

It doesnt give any more information *(e.g. error # or anything)

It's hooked up to my lap top via a USB cable.

Thanks again for your help.

Re: Canon ImageClass MF4150 will not print with new laptop

path1129 — Sun, 22 Mar 2020 14:09:48 GMT

as for the drivers, how do i check? I did download new drivers and still get the error message.

Re: Canon ImageClass MF4150 will not print with new laptop

shadowsports — Mon, 23 Mar 2020 01:41:30 GMT

Greetings,

If the printer works when connected to another computer, its fine.

The problms is with the other system. Its configuration, software or a hardware issue.

Troubleshooting steps:

Turn the printer off and unplug from power. Try connecting it to another USB port. (Note) the printer should be connected directly to an available USB port, not a hub. Power on nd retest printing.

If the issue remains, open COntrol Panel > Settings > Devices and Printers

Right click on the printers icon and select Remove from the context menu. Now power off the printer and disconnect it from the laptop.

Now open Control Panel > Programs and Features. Uninstall all Canon software, Drivers and any supported applications.

Restart the computer (important)

Download this driver Here <<< (click)

Run the installer and connect the printer when prompted. Whe complete, test printing again. Note (you can try moving the USB connection to another port if you receive another error message (then retest)

If successful, test scanning. There is a patch for scanning that is sometimes required. That can be downloaded here (note) this patch is optional and may not be needed. If the scanning patch is required, the system has to be restarted after it is instaled on the system and before use.

Other considerations. 3rd party antivirus software can keep the printer from communicating properly with the driver. If you have such software installed, you may need to disable or temporarily uninstall to determine if its causing an issue.

Re: Canon ImageClass MF4150 will not print with new laptop

Darius — Mon, 23 Mar 2020 20:06:17 GMT

Hi path1129.

In addition to the good information provided by shadowsports, ensure the laptop is connected to power and charging. When a laptop is running on battery power, it can interfere with the printer's ability to recognize the USB signals from the printer, and vice versa.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Canon ImageClass MF4150 will not print with new laptop

path1129 — Tue, 24 Mar 2020 16:23:54 GMT

I tried all of this and no luck. I'm sure it's something with the new laptop, i just cant figure out what it is. About to post something on the HP community. Thanks all for your help.

Re: Canon ImageClass MF4150 will not print with new laptop

path1129 — Thu, 26 Mar 2020 21:02:05 GMT

I have chatted with HP and they are telling me it's a Canon printer problem!

I did try something else and i got a different error message:

i removed the printer from the laptop via Control Panel/Hardware and Sound/Device and printers, and then went into Microsoft Word, PPT or Excel and tried to print something. Since the printer was no longer listed i tried to add it from the Print Dialog box. When i did, i get the error message "The Active Directory Domain Services is currently unavailable."

I've googled how to make the Active Directory Domain Services available and tried several things they recommended and non of them work. I'm thinking of getting a new printer but am afraid i will have the same proble.

Thanks again for your assistance.

Re: Canon ImageClass MF4150 will not print with new laptop

Darius — Fri, 27 Mar 2020 18:02:54 GMT

Hi path1129.

The error could also indicate that the Add Printer and printing functions are being blocked by your security software. Ensure the antivirus is up to date, then try adding the printer as an administrator (Right-click >> Run as administrator). If this doesn't correct the issue, you can try temporarily disabling the antivirus while installing/adding the printer.

If the service is disabled, you should be able to find and re-enable it by opening the WIndows Services list. Hold down the Windows key and press R (to open the Run dialogue), then type "services.msc" (without the quotes) and hit enter.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Canon ImageClass MF4150 will not print with new laptop

ShesRacing — Thu, 17 Dec 2020 07:49:42 GMT

I know this is late for the OP, but in case it helps anyone else who finds this thread... I was just going through forums trying to find this same answer and here's what I found that WORKED for me:
https://support.microsoft.com/en-us/windows/how-to-install-the-latest-driver-for-your-printer-4ff664...

I followed the steps there, and at first I chose the printer that has (fax) next to it, but that one didn't work. So then I went in and chose the one that has the letters after it.... 'UFRII LT' and completed the rest of the steps and it worked!

I should mention that after chasing what the issue was for quite a while, I had also done the following:

1) Updated Windows

2) Updated just the "recommended driver" via the Canon site: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-laser-printers-im...

2.a) I'm going to mention that I had to do this over again because it didn't work the first time, and I realized when I read the instructions that it's important to not have the USB for the printer hooked to your computer when you install the drivers. The first time I tried, the USB was plugged in, and I had to go through and uninstall and remove the printer and it took a while. Second time I tried, I did it with the USB disconnected, and it was a breeze. It worked correctly.

3) Restarted my computer

4) Followed the simple instructions on the link provided above. I'll include a screenshot below of the instructions in case that link ever doesn't work in the future.

5) Also worth mentioning that when I tried to "add a printer" on my computer, I had to choose the last option "install manually" (or something like that) because the computer still wasn't recognizing the printer was connected. Then I had to choose "USB001" as the port, not the "LPT1" since LPT1 is for an older kind of cable and my computer uses a USB to connect to the printer. ***

6) Made this printer my default printer, and had to scroll over in the printing screen to find it and make sure it was selected and it worked... and it did work! It's printing now.

This was not easy to figure out, but seems really simple after the fact. I just wanted to post what actually FIXED it for me, in case it can help anyone else in the future.

Re: Canon ImageClass MF4150 will not print with new laptop

Buba — Wed, 25 Aug 2021 23:20:41 GMT

I have similar problem with printer Canon MF4150 after i reinstalled Windows 10. Initially this printer was connected to the same computer with Win 8, but after i reinstalled the OS i can't print anything, even test page. I can see this printer in the system (Win 10 recognizes it), but that's about it, no printing. Please HELP!

Just for the record, I tried all previously mentioned fixes listed in Canon forums and MS forums.

Re: Canon ImageClass MF4150 will not print with new laptop

Buba — Thu, 26 Aug 2021 14:59:04 GMT

I found this table in Canon Knowledge base: https://support.usa.canon.com/kb/index?page=content&id=FAQ100392&actp=search&viewlocale=en_US&searchid=1629989767502
Canon MF4150 is not listed here, we may be out of luck i guess.

Re: Canon ImageClass MF4150 will not print with new laptop

Hector — Fri, 29 Oct 2021 17:22:39 GMT

Hello Buba,

The link that you are referrring to is for our inkjet printers. The MF4150 is compatible with Windows 10. You can download and install the drivers for the MF4150 using the link provided HERE. If you need assistance with the install or if you would like a more immediate resolution to your issue, feel free to contact support at 1-800-652-2666. Our support team would be happy to help.

Re: Canon ImageClass MF4150 will not print with new laptop

Nebulous — Sat, 04 Feb 2023 20:47:52 GMT

ShesRacing answer fixed my issue.

I recently bought a new PC and the printer was working fine on my old Windows 10 PC. I tried installing the Canon MF4150 driver multiple times from the Canon website but I could only get the scanner to show up.

I followed the Microsoft link instructions in ShesRacing post to add the Canon UFRII LT printer driver to Windows as it only had the default Microsoft printer drivers in the list.

I then needed to manually install the Canon UFRII LT printer from the Windows Printers and Scanners page since the driver was now in the part of the printer drivers list in the previous step. No need to disconnect USB and reconnect USB though. I just left in plugged in the whole time.

I think the key step is to add the Canon UFRII LT driver to the Windows printer driver list following installation of the Canon driver.