topic imageCLASS D1300 Series - Double-Sided Printing Causes Jam in Office Printers

imageCLASS D1300 Series - Double-Sided Printing Causes Jam

Veronica_Taylor — Thu, 26 Jan 2023 14:28:34 GMT

I tried to print flashcards on premium cardstock paper. The paper was too thick, causing a paper jam. Now, every time I try to print double-sided, my printer jams. It prints on one side but jams every time it goes to the other. I cant find a service dealer. Does anyone have any directions? What have I messed up?

Re: D1300 Double Side Print

dexman335 — Thu, 26 Jan 2023 03:51:14 GMT

As a test, try using thinner paper and see if it jams. 🙂

Re: D1300 Double Side Print

Veronica_Taylor — Thu, 26 Jan 2023 04:24:14 GMT

Thanks! I have tried thinner paper, but it will not allow me to print anything double-sided anymore.

Re: D1300 Double Side Print

dexman335 — Thu, 26 Jan 2023 04:38:09 GMT

I would reach out to Canon Customer Support. Something may have gotten out of alignment/adjustment. 🤔

Re: D1300 Double Side Print

Veronica_Taylor — Thu, 26 Jan 2023 04:39:53 GMT

I have been trying. Please share a phone number, email, or link if you know how. I would greatly appreciate it.

Re: D1300 Double Side Print

dexman335 — Thu, 26 Jan 2023 05:23:30 GMT

This one should work: 🙂

1 (800) 652-2666