topic Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10 in Office Printers

i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

abrar2000 — Fri, 06 Jan 2023 14:10:56 GMT

Greetings,

my printer is lbp6020b it was working normally at widows 7, I bought a new computer it works at windows 10, but my printer is not responding to print.

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

dexman335 — Sat, 07 Jan 2023 03:35:44 GMT

Are the latest drivers downloaded from the Canon website and been installed on the new computer? Are there any software updates pending for the unit? 🤔

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

abrar2000 — Sat, 07 Jan 2023 15:32:37 GMT

yes, I do. but the message communication error.

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

dexman335 — Sat, 07 Jan 2023 15:46:01 GMT

Ok, when preparing to print, say, you try to print this webpage by pressing "Ctrl" and "P" is the printer the target device, or is something else the target?

Is the printer connected to the computer via direct cable or Wi-Fi?

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

abrar2000 — Sat, 07 Jan 2023 16:27:13 GMT

Yes, I do. the printer is connected to the computer via a direct cable.

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

dexman335 — Mon, 09 Jan 2023 23:31:11 GMT

My suspicion is that the incorrect port is selected. Try changing the selected port to see if any can communicate with the printer.

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

jqwegf — Fri, 23 Jun 2023 18:51:26 GMT

After I updated the firmware and driver

Nothing was working for me and I was going in circles. I could not even log into Remote UI as it was unavailable.

I was trying to verify that both the printer and my mac were on the same wireless network (they had to be) and therefore decided to follow this link

In following this link, FINALLY, Ventura (13.2) found Canon LBP622CDW

Hope this helps :

So Go to Settings

General

Sharing

Printer Sharing - it will take you to the Printer/Scanner setting, but this time it will find the printer

Re: i-SENSYS LBP6020 Not Working After Upgrade to Windows 10

dexman335 — Fri, 23 Jun 2023 19:10:30 GMT

Thank you for posting/sharing the resolution! 🙂