MAXIFY iB4120 Color is Off

hollybelly — Sat, 07 Jan 2023 14:43:04 GMT

I have a Canon MAXIFY iB4120 printer. Have been trying to print some photos but the color is off--people looking greenish-blue. I have looked at the user manual but cannot figure out how to correct this problem. Help!

Holly

Re: trying to print in color

dexman335 — Sat, 07 Jan 2023 03:37:29 GMT

I'm not well versed with the Maxify line, but here some general questions to get the ball rolling.

If the printer has any native maintenance and/or adjustment capabilities, have they been run? If the unit can be factory defaulted, has that been attempted? Is the installed ink Canon brand or a third party? Windows? macOS? iOS? Does this happen with only one device or anything that connects to it? Hardwired connection or Wi-Fi? Are there any software/firmware updates pending for the unit? Are the latest drivers installed in the device (computer/tablet/smartphone)?

If worse comes to worse, try reaching out to Canon Customer Support.

topic Re: trying to print in color in Office Printers

MAXIFY iB4120 Color is Off

Re: trying to print in color