topic imageCLASS MF455dw Canon Tech Support in Office Printers

imageCLASS MF455dw Canon Tech Support

MGLCANON — Fri, 06 Jan 2023 14:07:51 GMT

TECH SUPPORT - DOES CANON CARE ABOUT ITS CUSTOMERS

Besides the fact I had to jump through 1000 hoops to register and all that, the printer will not work. This is a BRAND NEW printer an MF455dw, and it is not working.

Canon, please stop overcomplicating support.

If this persists, I'll just take the thing back. This is ridiculous and I am not happy one bit.

Re: TECH SUPPORT - DOES CANON CARE ABOUT ITS CUSTOMERS

shadowsports — Fri, 06 Jan 2023 03:47:33 GMT

Greetings,

Sorry you aren't happy. Not sure what the issue is. If you'd like for us to try and help, please tell us about the problem, The following will also be helpful:

How the printer is connected and to what?

Your OS - Windows/Mac, (version and build)

Any error messages? If applicable. Plus anything else that might help others understand or reproduce the issue.

Re: imageCLASS MF455dw Canon Tech Support

Danny — Fri, 06 Jan 2023 14:09:15 GMT

Hi, MGLCANON, and thanks for posting. While we encourage everyone to register their Canon gear, it's not required to get support for imageCLASS printers. Our imageCLASS tech support team is just a phone call away. They're open Monday through Friday at 1-800-OK-CANON (1-800-652-2666).

We hope to talk to you soon!

Re: imageCLASS MF455dw Canon Tech Support

gawdib — Mon, 23 Jan 2023 15:34:17 GMT

That is not true. I called that number and says no support other than what you cna find online!

Re: imageCLASS MF455dw Canon Tech Support

Alignedhc — Mon, 27 Mar 2023 23:56:50 GMT

I have the same problem with the support. On line only. Not helpful at all.