topic Re: Whats' the Deal with Dual-Sided Printing Being Unavailable to Mac Driver for 11x17 Paper? in Office Printers

Whats' the Deal with Dual-Sided Printing Being Unavailable to Mac Driver for 11x17 Paper?

bhagmeister — Mon, 04 May 2015 21:42:55 GMT

imageRunner Advance c5255

MacBook Air, OS 10.10.3 Yosemite

Canon UFR11 driver 'UFRII_v10.06.00_Mac'

two-sided printing de-selects once 11x17 paper selected - Available otherwise.

Windows client does not have this issue.

Re: Whats' the Deal with Dual-Sided Printing Being Unavailable to Mac Driver for 11x17 Paper?

Tiffany — Tue, 05 May 2015 02:27:48 GMT

Hi Bhagmeister!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!

Re: Whats' the Deal with Dual-Sided Printing Being Unavailable to Mac Driver for 11x17 Paper?

bhagmeister — Tue, 05 May 2015 14:43:16 GMT

Thanks. I posted here suspecting a driver inconsistency. I did arrange for a tech support visit.