topic Re: imageCLASS MF445dw Random Printing in Office Printers

imageCLASS MF445dw Random Printing

kentholli — Fri, 29 Jul 2022 12:40:10 GMT

ImageCLASS MF445dw printing "GET ?eSCL/ScannerCapabilities HTTP/1.1 Host: localhost" many times a day wasting paper and i cant get it to stop! I have reloaded the software multiple times. Once it did stop until we had a brief power outage and now it is back and will not stop. Using windows 11.

Re: Random Printing

Hector — Fri, 22 Apr 2022 20:22:10 GMT

Hello Kentholli,

The printer does not store jobs.so the issue could be caused by jobs in your print queue or poor communication between the computer and printer. In this situation, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to help check where the print job is coming from.

Re: Random Printing

michael255 — Tue, 26 Apr 2022 14:26:06 GMT

Hello I Have the same problem with a Canon MF744Cdw in my office, the Printer is printing "GET /eSCL/ScannerCapabilities HTTP/1.1 Host: localhost" many times a day and wasting a lot of paper and i cant get it to stop! What can I do?

Re: Random Printing

taraab1983 — Tue, 26 Apr 2022 21:28:28 GMT

anyone find solutions, My printer is going through tons of paper

Re: Random Printing

Hector — Wed, 11 May 2022 19:30:12 GMT

Hello,

The issue could be caused by a driver issue or a problem connecting via USB. In this situation, you can try reinstalling the recommended drivers for the printer using the link found HERE or switching from a USB connection to a network connection for the printer. If that does not resolve the issue, I would suggest contacting support at 1-800-652-2666.

Re: Random Printing

kentholli — Wed, 18 May 2022 11:19:51 GMT

Thanks. The newest download FINALLY took care of the extraneous paper usage. Now since reinstalling the driver, our machine will not fax. It was working fine before. I did notice both previously and currently that the driver seems to replicate one of its functions on the Que. For example, when I first installed it showed a printer and scanner. Now it shows a printer and 2 scanners.

Earlier we could use the printer both with USB connection and wirelessly (though I realize your manual says that is not possible). Now we cannot do both, is there any way to get that capability again?

Kent Holliday

Re: Random Printing

Hector — Tue, 24 May 2022 20:10:33 GMT

Hello Kentholli,

The MF743 can't use a wireless network connection and an ethernet connection at the same time but, the printer can use wifi and USB at the same time. When you try to use the printer or fax now, do you get an error or what happens? If you get any specific message please let us know and we can assist further.

Re: Random Printing

kentholli — Mon, 06 Jun 2022 11:34:29 GMT

Hector,

one of the result messages from the fax report is: NG #005. I have reloaded the drivers several times with no result. Will you take this machine and refund our money. The time and trouble is just not worth it.

Kent

Re: Random Printing

berankis — Mon, 27 Jun 2022 08:25:48 GMT

I have same problem with Windows 11 and Canon i-SENSYS MF443dw. Everytime I restart pc or printer it prints "GET ?eSCL/ScannerCapabilities HTTP/1.1 Host: localhost"

Re: Random Printing

ShannonN — Thu, 28 Jul 2022 17:58:50 GMT

Same problem here.

NEW Windows 11 PC, USB connection, every time computer turns on or wakes up I waste paper with "GET /eSCL/ ScannerCapbilities HTTP/1/.1" and next line down "Host: localhost"

Re: Random Printing

Hector — Mon, 22 Aug 2022 20:41:00 GMT

Hello,

An NG result for faxes will point to a problem calling the fax number or a problem with the phone line connection. In this situation, You can try checking the fax line on the fax machine to make sure it is properly connected or try sending a fax to a different number to see if it goes through.

If that does not resolve the issue, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist with the fax connection and can provide any service options.

Re: imageCLASS MF445dw Random Printing

fowzan — Wed, 14 Sep 2022 12:32:25 GMT

exactly same issue. paper wastage.

i used the machine on wireless connection earlier and this never happened. but then the printer started losing connection randomly after a few months. prints would come out after a random period of about 30 mins or so. nothing on our network had changed, including the physical location of router and printer.
i switched to usb coz of this, and now the machine does random prints. it would have made more sense if it printed "I AM NOT GOING TO LET YOU LIVE IN PEACE"

Re: imageCLASS MF445dw Random Printing

Hector — Thu, 22 Sep 2022 17:28:54 GMT

Hello Fowzan,

The issue you are describing will usually point to a problem with the drivers used via USB on a Windows computer. To resolve this I would usually suggest uninstalling the MF455 drivers and then disconnecting the USB. Once disconnected, you can try installing the recommended driver from our support site.

If you continue to have issues or need assistance with the uninstall reinstall process, you can contact support at 1-800-652-2666. Our agents would be happy to help.