Canon ImageCLASS MF247dw Outlook Timestamp

pmiitadmin — Wed, 07 Sep 2022 21:09:54 GMT

Hello all,

I am posting this to the Canon forums and Microsoft Outlook forums. I have a co-worker that whenever they use our network attached Canon ImageCLASS MF247dw using scan-to-email on the printer itself, his scanned image emails come with the wrong time stamp, they are dated one hour back. This also happens for a couple other co-workers. I am 99% sure i have compared Outlook settings including timezone settings, and the Canon MF247dw address book settings across the users it works for and does not work for and as far as i see they all match. Everyone is set to the same time zone, checked settings across Outlook and the Windows 10 machines. For the life of me i cannot figure out why some co-workers scan-to-email comes through Outlook as correct time stamp, and some say they are one hour behind. I have also checked the settings for day light savings. We all use the same Windows 10 version, same Outlook versions. Any thoughts or tips?

Re: Canon ImageCLASS MF247dw Outlook Timestamp

Hector — Wed, 21 Sep 2022 19:46:46 GMT

Hello Pmiitadmin,

The issue that you are describing does not match up to any issues that I have seen in the past. In this situation, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check all of the settings that might be causing the issue or check what work arounds might be available in your situation.

topic Re: Canon ImageCLASS MF247dw Outlook Timestamp in Office Printers

Canon ImageCLASS MF247dw Outlook Timestamp

Re: Canon ImageCLASS MF247dw Outlook Timestamp