topic Imageclass mf642cdw not scanning to email in Office Printers

Imageclass mf642cdw not scanning to email

bafinegan — Thu, 25 Aug 2022 01:58:57 GMT

Hi all. I just got a refurbished mf642cdw for my home office. I set it up and can print/copy and print from my computer on my wireless network. But I can't seem to figure out how to set up the scan to email feature. I thought I followed the instructions, but when I try, all I get is "error" on the printed verification paper. No code, just "error". I am trhying to send to my yahoo mail account. Thanks for any guidance!

Re: Imageclass mf642cdw not scanning to email

dexman335 — Thu, 25 Aug 2022 13:01:09 GMT

Instructions on how to setup Email functionality are lacking in imageCLASS documentation. I ended up watching a "how to" video on YouTube and documenting the steps & settings for my church's MF733 and my personal MF743.

Re: Imageclass mf642cdw not scanning to email

RobinsonPRNT — Thu, 25 Aug 2022 13:22:19 GMT

I agree that the interface for setting up the Scan to Email is lacking.

If you look at the TX Log, it should give you an error code number.....but even those are only barely helpful.

To see the log, you can do it from the web interface or from the printer itself. On the printer, click Home / Status Monitor / TX Job / TX Log. On the web interface, from the Portal, click Status Monitor / TX / Job Log. But, the error code 753 (the most common I see) is pretty generic.

In your case, make sure that you have changed the port. The default is 25, but Yahoo uses 587 for non-HTTPS connections. Go to the printer, hit Home / Menu / Preferences / Network / TCPIP Settings / Port Number Settings / SMTP and change it to 587. I don't know where that setting is on the web interface.

Outgoing Mail (SMTP) Server

Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires authentication - Yes

Re: Imageclass mf642cdw not scanning to email

bafinegan — Fri, 26 Aug 2022 21:35:38 GMT

I tried and it keeps wanting me to use the remote UI. I really don't want to ( I tried using it and I had to do a factory reset and start from scratch). Thank you for trying tho!