topic Re: Scan issue -- Canon color imageclass MF8580 CDW in Office Printers

Scan issue -- Canon color imageclass MF8580 CDW

americana — Mon, 09 Mar 2015 21:20:44 GMT

Hi,

My Canon color imageclass MF8580 CDW printer worked fine before I re-installed my computer, which with windows 8 systerm. I couldn't my driver disc and downloaded one from cannon website. After reinstalling, copy and print functon work perfect, but printer can't find my computer when I want to scan a document. I have four computeres at office, printer is able to find the other three.

Could anyone give me suggest to fix this issue? Thanks!

Re: Scan issue -- Canon color imageclass MF8580 CDW

Patrice — Thu, 12 Mar 2015 08:48:01 GMT

Hi americana.

Please verify that the printer is registered in the MF Network Scan Utility by following the instructions below:

1. Click the scanner icon in the system tray.

2. Select the check box for the machine, and click [OK].

3. Next, perform a scan.

I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).