https://community.usa.canon.com/t5/Office-Printers/my-Canon-mf269dw-wont-print-says-paper-jam-but-I-cleared-that/m-p/373917#M16193 <P>Hello,&nbsp;</P><P>If the printer is giving you a paper jam error message, you can try <A href="https://oip.manual.canon/USRMA-3281-zz-SS-enUS/contents/SS260_maintenance_0297.html" target="_self">removing the toner</A> cartridges and checking the inside of the printer for any jams or obstructions. You can also use the steps in the link <A href="https://oip.manual.canon/USRMA-3315-zz-SS-enUV/contents/SS260_troubleshooting_0329.html" target="_self">HERE</A> to check the other areas for a jam.&nbsp;</P><P>If checking the printer did not resolve the issue, it would mean the printer needs service. The code is not something that can be reset. The message will come up, when the printer can't move a part properly or if one of the jam sensors is detecting an obstruction. In that situation, you can contact our support teat at 1-800-652-2666. They would be able to check the hardware and provide any service options.</P> Wed, 01 Jun 2022 20:16:27 GMT Hector 2022-06-01T20:16:27Z https://community.usa.canon.com/t5/Office-Printers/my-Canon-mf269dw-wont-print-says-paper-jam-but-I-cleared-that/m-p/373034#M16115 Fri, 27 May 2022 00:03:45 GMT https://community.usa.canon.com/t5/Office-Printers/my-Canon-mf269dw-wont-print-says-paper-jam-but-I-cleared-that/m-p/373034#M16115 Kasgood 2022-05-27T00:03:45Z https://community.usa.canon.com/t5/Office-Printers/my-Canon-mf269dw-wont-print-says-paper-jam-but-I-cleared-that/m-p/373917#M16193 <P>Hello,&nbsp;</P><P>If the printer is giving you a paper jam error message, you can try <A href="https://oip.manual.canon/USRMA-3281-zz-SS-enUS/contents/SS260_maintenance_0297.html" target="_self">removing the toner</A> cartridges and checking the inside of the printer for any jams or obstructions. You can also use the steps in the link <A href="https://oip.manual.canon/USRMA-3315-zz-SS-enUV/contents/SS260_troubleshooting_0329.html" target="_self">HERE</A> to check the other areas for a jam.&nbsp;</P><P>If checking the printer did not resolve the issue, it would mean the printer needs service. The code is not something that can be reset. The message will come up, when the printer can't move a part properly or if one of the jam sensors is detecting an obstruction. In that situation, you can contact our support teat at 1-800-652-2666. They would be able to check the hardware and provide any service options.</P> Wed, 01 Jun 2022 20:16:27 GMT https://community.usa.canon.com/t5/Office-Printers/my-Canon-mf269dw-wont-print-says-paper-jam-but-I-cleared-that/m-p/373917#M16193 Hector 2022-06-01T20:16:27Z