https://community.usa.canon.com/t5/Office-Printers/Canon-MF7460/m-p/371655#M16017 <P>I have a Canon MF7460 that prints from the computer and the platen glass, but doesn't recognize a document being directly placed in the feeder tray.&nbsp; Our maintenance guy seemed to think that maybe it has a broken scanner eye.&nbsp; Any suggestions?</P> Thu, 12 May 2022 14:50:06 GMT Lumber101 2022-05-12T14:50:06Z https://community.usa.canon.com/t5/Office-Printers/Canon-MF7460/m-p/371655#M16017 <P>I have a Canon MF7460 that prints from the computer and the platen glass, but doesn't recognize a document being directly placed in the feeder tray.&nbsp; Our maintenance guy seemed to think that maybe it has a broken scanner eye.&nbsp; Any suggestions?</P> Thu, 12 May 2022 14:50:06 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-MF7460/m-p/371655#M16017 Lumber101 2022-05-12T14:50:06Z https://community.usa.canon.com/t5/Office-Printers/Canon-MF7460/m-p/372246#M16065 <P>If the feed is not able to detect paper in the feeder tray anymore, it will usually point to a problem with the hardware. In the feeder, there is a tab that gets pushed back once paper is loaded into the tray. If the printer can't detect the paper, it will me there is something wrong with that tab/sensor. You can use the link <A href="https://myprofile.americas.canon.com/us/signin" target="_self">HERE</A> to log into you MyCanon account to see what service options are available.</P> Wed, 18 May 2022 20:34:14 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-MF7460/m-p/372246#M16065 Hector 2022-05-18T20:34:14Z