https://community.usa.canon.com/t5/Office-Printers/Canon-Multifunction-Printer-Top-Feed-Scanner-Issue-MF628Cw/m-p/369938#M15902 <P>So only on the top feed scanner does this weird bar show up.&nbsp;</P><P>I have cleaned the side clear plastic ramp and the glass independent of each other and it still shows. Does not matter if color or B&amp;W.&nbsp;</P><P>In color it prints kinda blue gray, in B&amp;W its a very light gray</P><P>Any ideas?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9244.jpg" style="width: 480px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/33710i14EBEEE2506D0EC2/image-size/large?v=v2&amp;px=999" role="button" title="IMG_9244.jpg" alt="IMG_9244.jpg" /></span></P> Mon, 25 Apr 2022 14:59:38 GMT REPO 2022-04-25T14:59:38Z https://community.usa.canon.com/t5/Office-Printers/Canon-Multifunction-Printer-Top-Feed-Scanner-Issue-MF628Cw/m-p/369938#M15902 <P>So only on the top feed scanner does this weird bar show up.&nbsp;</P><P>I have cleaned the side clear plastic ramp and the glass independent of each other and it still shows. Does not matter if color or B&amp;W.&nbsp;</P><P>In color it prints kinda blue gray, in B&amp;W its a very light gray</P><P>Any ideas?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9244.jpg" style="width: 480px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/33710i14EBEEE2506D0EC2/image-size/large?v=v2&amp;px=999" role="button" title="IMG_9244.jpg" alt="IMG_9244.jpg" /></span></P> Mon, 25 Apr 2022 14:59:38 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-Multifunction-Printer-Top-Feed-Scanner-Issue-MF628Cw/m-p/369938#M15902 REPO 2022-04-25T14:59:38Z https://community.usa.canon.com/t5/Office-Printers/Canon-Multifunction-Printer-Top-Feed-Scanner-Issue-MF628Cw/m-p/371573#M16010 <P>Hello REPO,</P><P>It looks like something is on the glass for the feeder or the machine needs service. If you have already cleaned the glass and reference marked a and b in the link found <A href="https://oip.manual.canon/USRMA-0367-zz-SS-enUV/contents/SS729_maintenance_306platenglass.html" target="_self">HERE</A> and it did not resolve the issue, it would mean the printer needs service. You can log into your My Canon account using the link <A href="https://myprofile.americas.canon.com/us/signin" target="_self">HERE</A> or you can contact support at 1-800-652-2666 to check your available service options.</P> Wed, 11 May 2022 17:51:47 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-Multifunction-Printer-Top-Feed-Scanner-Issue-MF628Cw/m-p/371573#M16010 Hector 2022-05-11T17:51:47Z