topic MF8280c b/w printing has colour residue all over white page in Office Printers

MF8280c b/w printing has colour residue all over white page

Pegz — Sat, 26 Mar 2022 15:02:53 GMT

When printing this test page or b/w to my printer, notice the color residue on the page. This happens when I print for my apple iPad or my Microsoft laptop.

however if I do a photo copy the b/w copy is perfect and clean.

any ideas.

Re: MF8280c b/w printing has colour residue all over white page

shadowsports — Sun, 27 Mar 2022 14:42:10 GMT

Greetings,

Although your Subject indicates B/W. your windows test page is clearly printing in color. Blue logo, black text.

There can be many causes for this.

Not using Canon branded toner.

Spilling toner when replacing in the carrier. If spilled on the fixing unit, smearing can result. A vacuum or canned air can help.

Forceful removal of a paper jam

Selecting an incorrect paper type

Printing Results Are Not Satisfactory - Canon - imageCLASS MF8580Cdw MF8280Cw - User's Guide (manual.canon)

Re: MF8280c b/w printing has colour residue all over white page

Pegz — Sun, 27 Mar 2022 15:55:08 GMT

It’s Fixed. Changed my toners. Both magenta and blue. And Shazam it worked. Strange as it worked for a long t while but the printer did not report low toner. So glad it’s fixed.

Re: MF8280c b/w printing has colour residue all over white page

shadowsports — Sun, 27 Mar 2022 16:24:48 GMT

Greetings,

Glad to hear it. Happy you got it resolved.