topic MB2720 changed from network to USB, cannot scan from panel in Office Printers https://community.usa.canon.com/t5/Office-Printers/MB2720-changed-from-network-to-USB-cannot-scan-from-panel/m-p/366431#M15635 <P>I just removed the device from the network<A href="https://lordsapk.com/" target="_self">.</A> A USB cable connected. PC can print fine. However, I cannot scan. Trying to check from the panel returns nothing, no messages at all<A href="https://golfnitro.com/" target="_self">.</A> The IJ Scan Utility only shows the old network device. How do I tell the device and software that the connection has changed?</P> Wed, 23 Mar 2022 17:14:43 GMT John_William 2022-03-23T17:14:43Z MB2720 changed from network to USB, cannot scan from panel https://community.usa.canon.com/t5/Office-Printers/MB2720-changed-from-network-to-USB-cannot-scan-from-panel/m-p/366431#M15635 <P>I just removed the device from the network<A href="https://lordsapk.com/" target="_self">.</A> A USB cable connected. PC can print fine. However, I cannot scan. Trying to check from the panel returns nothing, no messages at all<A href="https://golfnitro.com/" target="_self">.</A> The IJ Scan Utility only shows the old network device. How do I tell the device and software that the connection has changed?</P> Wed, 23 Mar 2022 17:14:43 GMT https://community.usa.canon.com/t5/Office-Printers/MB2720-changed-from-network-to-USB-cannot-scan-from-panel/m-p/366431#M15635 John_William 2022-03-23T17:14:43Z Re: MB2720 changed from network to USB, cannot scan from panel https://community.usa.canon.com/t5/Office-Printers/MB2720-changed-from-network-to-USB-cannot-scan-from-panel/m-p/367947#M15762 <P>Hello John_William,</P><P>We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the version of the Mac or Windows operating system that you have on the computer, we can provide some assistance. For a more immediate resolution, you can contact our support team at 1-800-652-2666.</P> Wed, 06 Apr 2022 20:34:33 GMT https://community.usa.canon.com/t5/Office-Printers/MB2720-changed-from-network-to-USB-cannot-scan-from-panel/m-p/367947#M15762 Hector 2022-04-06T20:34:33Z