https://community.usa.canon.com/t5/Office-Printers/Scanning-with-Imageclass-D530/m-p/364690#M15470 <P>I have recently updated to Windows 11.&nbsp; My D530 is connected and prints perfectly.&nbsp; However, when I try to scan I get the following message:&nbsp; "Cannot communicate with the scanner".&nbsp; Baffling to me because the scanner is connected and working just fine as a printer.&nbsp; Is there a solution to this?</P> Fri, 04 Mar 2022 16:08:23 GMT DMan48 2022-03-04T16:08:23Z https://community.usa.canon.com/t5/Office-Printers/Scanning-with-Imageclass-D530/m-p/364690#M15470 <P>I have recently updated to Windows 11.&nbsp; My D530 is connected and prints perfectly.&nbsp; However, when I try to scan I get the following message:&nbsp; "Cannot communicate with the scanner".&nbsp; Baffling to me because the scanner is connected and working just fine as a printer.&nbsp; Is there a solution to this?</P> Fri, 04 Mar 2022 16:08:23 GMT https://community.usa.canon.com/t5/Office-Printers/Scanning-with-Imageclass-D530/m-p/364690#M15470 DMan48 2022-03-04T16:08:23Z https://community.usa.canon.com/t5/Office-Printers/Scanning-with-Imageclass-D530/m-p/365681#M15567 <P>Hello DMan48,</P><P>If you have recently updated to Windows 11 and are no longer able to scan, I would suggest downloading and installing the recommended drivers for the the D530(UFRII/Scangear) using the link <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/d530" target="_self">HERE.</A> Once you download the install, you can turn off any running security software and begin the installation. Once the setup has completed, you can try to scan again to see if it works.&nbsp;</P> Tue, 15 Mar 2022 19:45:47 GMT https://community.usa.canon.com/t5/Office-Printers/Scanning-with-Imageclass-D530/m-p/365681#M15567 Hector 2022-03-15T19:45:47Z