topic Re: my jammed paper is stuck and can not be removed in Office Printers

my jammed paper is stuck and can not be removed

tongck — Fri, 21 Jan 2022 14:46:41 GMT

I have a Canon ImageClass MF4880 printer and a piece of paper was jammed during printing. I followed the instruction to open the printer, but the paper was so tightly jammed that I could not remove it at all (pic1). After hard trying, the paper was badly torn (pic2). How do I fix the problem?

Re: my jammed paper is stuck and can not be removed

shadowsports — Fri, 21 Jan 2022 16:01:59 GMT

Hi,

Its nearly impossible for us to tell you how to get jammed paper out of the device without being there.

See this KB article for assistance.

Canon Knowledge Base - If <Paper jam.> Appears

Please take your time and be gentle. Things can break if you pull and tug.

Re: my jammed paper is stuck and can not be removed

tongck — Sat, 22 Jan 2022 22:05:47 GMT

Thank you. I have already checked but doesn't help. The paper is too tight to be removed.