topic Re: Cannot print ImageClass MF 634Cdw after I changed 3 toner cartridges in Office Printers

Cannot print ImageClass MF 634Cdw after I changed 3 toner cartridges

Iconoclast — Sun, 19 Dec 2021 23:26:42 GMT

ImageClass MF 634Cdw
USB printing setup, no network or WiFi printing.
Replacement Toner cartridges are all Genuine Canon brand.
iMac running macOS Big Sur 11.6.2

Canon driver D/L & install for Big Sur 10-26-21:
MF Printer Driver & Utilities for Macintosh V10.11.8 [OS X 10.11.6 - macOS 12]
Fax Driver & Utilities for Macintosh V4.15.11 [OS X 10.11.6 - macOS 12]
Scanner Driver & Utilities for Macintosh V2.15.9 [OS X 10.11.6 - macOS 12]

7 months ago, I replaced Black w/o issue.
Today I replaced all 3 colors & now cannot print.
Canon now shows Black 90% & 3 colors 100%
Cannot print a test page or any document!
“Error While Printing” pop up immediately after I select print.

Turning Off/On Canon, no help
Restarting computer, no help

Did I waste hundreds of $ buying 3 genuine Canon toner cartridges?

Re: Cannot print ImageClass MF 634Cdw after I changed 3 toner cartridges

shadowsports — Mon, 20 Dec 2021 15:25:51 GMT

Greetings,

Are you sure you removed all of the shipping tapes from the new toners. Sometimes they have tape to secure for packaging/shipping.

Power off the printer. Remove and reseat each toner in the carrier / tray.

Retest.

The printer has a 3 yr warranty, next step, call Canon.

Re: Cannot print ImageClass MF 634Cdw after I changed 3 toner cartridges

Iconoclast — Mon, 20 Dec 2021 18:52:21 GMT

I had already tried remove/reseat each cartridge, no help.
I just triple checked now & no packing tape.
I’m past 3 year warranty.
I doubt the printer just happened to break after changing cartridges.
But, IDK what the issue is. I did not move the printer or disturb the USB connection.

Re: Cannot print ImageClass MF 634Cdw after I changed 3 toner cartridges

Iconoclast — Thu, 23 Dec 2021 01:56:40 GMT

I ck to see if my drivers were still latest since D/L 10-26-21 & they are same exact version #s!
Previous drivers said thru macOS 12 & now says thru macOS 12.0.1
Same exact file sizes
So, I will not D/L the same drivers!

I have 5 drivers in System Preferences
4 under Printers & 1 under Faxes

I deleted Canon_MF632C_34C_UFR-II under printers (highlight & click
“-“ sign)

I added it back by clicking “+” sign & got new window with 2 choices & one choice was Canon_MF632C_34C_UFR-II

Try to print
It worked!

Zero help from Canon.
HTH someone else.