topic Re: Print Quality in Office Printers

Print Quality

jennmcmahan0811 — Tue, 21 Dec 2021 19:09:53 GMT

Hello,

I have a Image CLASS MFb42Cdw, the print quality is poor. It was printing just fine, don't know what the issue could be. Any help at all is appreciated. Haven't used it long enough to have issues.

Re: Print Quality

Stephen — Tue, 21 Dec 2021 19:19:57 GMT

Hello!

So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x/11.x/12.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Re: Print Quality

jennmcmahan0811 — Tue, 21 Dec 2021 20:30:33 GMT

There isn't an error message anywhere. MacOS 11.x USB

Re: Print Quality

shadowsports — Wed, 22 Dec 2021 01:54:41 GMT

Greetings,

Printer is a MF642Cdw.. I know it looks like a "b" on the box, but its a 6.

Color Laser | Color imageCLASS MF642Cdw | Canon USA

See this:

Adjusting Image Quality - Canon - imageCLASS MF746Cdw / MF745Cdw / MF743Cdw / MF741Cdw / MF644Cdw / MF642Cdw / MF641Cw - User's Guide (manual.canon)