https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357908#M15013 <P>I've only got about 6 hours into this nightmare. My scanner quit working after my beloved ISP had a hicup.</P><P>I have my MF4890DW set up on Ethernet and it prints just fine, but it will not scan. I've reloaded all the programs and updates including the patches.&nbsp;</P><P>But, the first thing it tells you on the Operation guide manual for scanning is to Register the machine to the MF Network Scan Utility FIRST. So I try to open that up and it will not open. I go into the Control Panel under programs to see if it is even showing up as a program, and do NOT see it.&nbsp; Making things worse, I don't see anywhere that I can download it again from this support site.</P><P>And while I'm in a bitching mood, why can't Canon just call these devices what they really are, like "printer" , "scanner", "fax machine". But now, they assign names like "Canon MF4800 SeriesUFRII LT", and "Canon MF4800 SeriesUFRII XPS". The FAX device is clear in the description, but how would I know if the "LT" is the printer or the scanner? I mean just stupid as hell.</P><P>Is this MF Network Scan Utility even still available? If not I guess I'll be looking for a new unit, and it won't be a Canon.</P><P>&nbsp;</P> Mon, 13 Dec 2021 23:19:53 GMT bglendi_53 2021-12-13T23:19:53Z https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357908#M15013 <P>I've only got about 6 hours into this nightmare. My scanner quit working after my beloved ISP had a hicup.</P><P>I have my MF4890DW set up on Ethernet and it prints just fine, but it will not scan. I've reloaded all the programs and updates including the patches.&nbsp;</P><P>But, the first thing it tells you on the Operation guide manual for scanning is to Register the machine to the MF Network Scan Utility FIRST. So I try to open that up and it will not open. I go into the Control Panel under programs to see if it is even showing up as a program, and do NOT see it.&nbsp; Making things worse, I don't see anywhere that I can download it again from this support site.</P><P>And while I'm in a bitching mood, why can't Canon just call these devices what they really are, like "printer" , "scanner", "fax machine". But now, they assign names like "Canon MF4800 SeriesUFRII LT", and "Canon MF4800 SeriesUFRII XPS". The FAX device is clear in the description, but how would I know if the "LT" is the printer or the scanner? I mean just stupid as hell.</P><P>Is this MF Network Scan Utility even still available? If not I guess I'll be looking for a new unit, and it won't be a Canon.</P><P>&nbsp;</P> Mon, 13 Dec 2021 23:19:53 GMT https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357908#M15013 bglendi_53 2021-12-13T23:19:53Z https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357912#M15014 <P>I should have mentioned that every time I try a scan I get the error code:255,0,0<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Code 255.jpg" style="width: 313px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/31579i7A2AEF31AFBA1D8D/image-size/large?v=v2&amp;px=999" role="button" title="Code 255.jpg" alt="Code 255.jpg" /></span></P><P>Seems like the scanner is not communicating with the PC</P> Tue, 14 Dec 2021 00:15:59 GMT https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357912#M15014 bglendi_53 2021-12-14T00:15:59Z https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357916#M15015 <P>One more update. I just switched back to a USB connection and everything works. Go figure. But I'd like to know why? I want to be able to use this printer from other computers.</P> Tue, 14 Dec 2021 01:53:46 GMT https://community.usa.canon.com/t5/Office-Printers/MF4890DW-will-not-scan-and-MF-Network-Scan-Utility-will-NOT-open/m-p/357916#M15015 bglendi_53 2021-12-14T01:53:46Z