topic Re: MB5120 printer won't scan at 1200dpi in Office Printers

MB5120 printer won't scan at 1200dpi

middlebass — Sat, 30 Oct 2021 14:46:46 GMT

Just got and set up a MB5120 yesterday. Printing is fine.

I bought this model partly because specs say it supports 1200dpi scanning, which I rerally need occasionally.

IJ Scan only supports 600dpi.

Hw do I get 1200dpi???

Re: MB5120 printer won't scan at 1200dpi

ArthurJ — Mon, 29 Nov 2021 17:50:51 GMT

Hi,

I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

You will need to have a Canon account when you call. If you have not created account, please click HERE:

Re: MB5120 printer won't scan at 1200dpi

middlebass — Mon, 29 Nov 2021 23:53:55 GMT

I found the solution myself. I just have to use ther "Driver" button and type in the resolution.

That solution is not findable on the web anywhere and is not in the product documentation.