topic Re: Load Paper.LTR Error Message when printing - Canon MF635Cx in Office Printers

Load Paper.LTR Error Message when printing - Canon MF635Cx

LouisGroen — Wed, 07 Feb 2018 09:46:26 GMT

Good day,

I added new paper to my printer, and an error message appears everytime I print a document, prompting me to select the correct paper source. I have disabled the manual feed source and still everytime I want to print a document, I have to select the paper tray before it starts to print.

I have attached an image of the message.

Please help?

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

Danny — Wed, 07 Feb 2018 13:43:32 GMT

Hi, LouisGroen!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

ppwon868 — Wed, 20 Mar 2019 05:46:36 GMT

Your com's print setting for paper size must be letter size.

Your printer's ltr paper size is A4.

So, you have to change the print setting paper size of com. to A4.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

advent87 — Wed, 18 Sep 2019 13:51:57 GMT

Hi,

I am having the same issue -- I most certainly have a printer bought and sourced in the US -- an Imageclass MF741cdw. It is displaying the same exact thing everytime I print as what appears in this poster's image. Since my printer was purchased in the US, can you please simply tell me what the fix is so I don't have to manually get up and go to the other room to select an option everytime I print something? I basically can't queue up multiple print jobs and have to go downstairs for every single thing I need to print.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

ryan_123 — Thu, 23 Jan 2020 00:49:41 GMT

You have to install the canon driver. The windows 10 driver causes that error. Found it through trial and error. Delete the device and install using the software that came with the printer.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

Mailinator — Thu, 19 Mar 2020 06:31:50 GMT

On the printer go to:
Menu>Function Settings>Printer>Printer Settings>Prioritize Driver Settings> Drawer 1.
Set to "On", click "Apply".
In Windows open the printer driver>Paper source>
Set default to Drawer 1 and choose paper quality.
The Windows driver should then override the printer settings and no error message should pop-up.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

Snowstorm — Tue, 21 Apr 2020 21:00:19 GMT

Thanks. Your solution worked for my MF743 model. You were much more helpful than Danny the Canon Moderator.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

hennypen — Fri, 24 Jul 2020 04:45:17 GMT

Thank you Mailinator! Your response fixed my Load paper.LTR/Plain 1 printing error on my MF743Cdw

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

rklat — Fri, 31 Jul 2020 17:32:48 GMT

Would you be able to walk me through that for the MF743? I went to pronter settings and made tray 1 LTR. Then I went to Windoes/settings/devices/printer/print preferences/ and set LTR and Tray 1. I still get the error the first time I try to print. Thanks again for your help!!!

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

ryan_123 — Fri, 31 Jul 2020 17:51:49 GMT

It didn't work for me either hence my earlier post. I had to unstall the old print driver that windows installed and use the canon software to install the driver. That fixed it for me.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

rklat — Sat, 01 Aug 2020 16:08:23 GMT

Yep, you're right! Loaded the Canon driver and everything seems ok now. Thanks!

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

Ron-Borges — Sun, 21 Feb 2021 20:40:55 GMT

Great resolutoin!!! Thank you.

My brand new Canon ImageCLASS MF743cdw had the exact same problem.

It refused to print from the tray and would flash an error on every print job!

Load paper.LTR Plain 1

I applied the fix you recommended and now every print job is a breeze. No more manual intervention

Thank you

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

PuppyCat — Thu, 12 Aug 2021 20:33:47 GMT

Thank you Mailinator! I was losing my mind trying to figure this one out and never would have gotten there on my own.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

rfokc — Fri, 10 Sep 2021 14:12:17 GMT

This is the best answer out of any of the `work arounds` being discussed. For whatever reason the MS packaged Canon driver gives the printer a mal-formed request when it comes to addressing paper size/tray targets. If you simply download the 135mb driver package from Canon USA support site and install it your headache will be gone forever with regards to this issue.

Cheers,

-RF

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

vadimutkin — Mon, 15 Nov 2021 10:28:43 GMT

Thanks a lot! You saved my time.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

jonbethmoral — Tue, 01 Feb 2022 17:29:18 GMT

Thanks Mailinator, I tried the others, this one worked immediately.

Re: Load Paper.LTR Error Message when printing - Canon MF635Cx

knitinc — Mon, 17 Oct 2022 16:50:49 GMT

Hi, I have the opposite problem, the Printer ask me to Load A4 Letter.

I live in the USA. In the printer setting and selected LTR paper and make sure document is set to LTR.

I am able to print but the margin is correct. I can't print Avery mailing labels since things don't line up
How do I fix this.

thank you