topic Re: TONER STATUS INDICATOR in Office Printers

TONER STATUS INDICATOR

Maestro1 — Thu, 10 Dec 2020 16:48:16 GMT

I recently purchased a new computer and got my CANON Imageclass MF232W printer installed without a problem.

But...whenever I open the Canon Office Printer Utility, I see a message saying, "The toner status details cannot be displayed." I think this is probably just because I haven't downloaded or installed a program or driver or something. The utility does give me the option to "Download Software," but I'm not sure what I need to download and install that will enable me to see my toner status.

Can anybody advise me?

Re: TONER STATUS INDICATOR

shadowsports — Sat, 12 Dec 2020 16:03:55 GMT

Greetings,

"New Computer" ? PC or MAC?

"Canon Office Printer Utility?

Is this an App or a software program?

I'm going to guess Windows 10 App? Which requires the UFR II/UFRII LT V4 Printer Driver to use this application. If so, that is avaialble here:

Support | Black and White laser | imageCLASS MF232w | Canon USA

Re: TONER STATUS INDICATOR

Maestro1 — Sat, 12 Dec 2020 16:21:29 GMT

Hi, and thanks so much for your response.

I did as you suggested, but then this pops up...and for a whole bunch of files. So obviously I must have downloaded this software at some point, but it didn't install (?).

"File UFRII_V4_PrinterDriver_V712\Driver\cnnv4_cb3_amd64.cab already exists. Overwrite file?"

If I click on "Yes," I get a similar message for a whole bunch of other files. I clicked on "Cancel."

Re: TONER STATUS INDICATOR

Natey — Tue, 09 Nov 2021 01:31:37 GMT

Instead of intalling the Toner Status app, you can also log in to the IP Address of the printer to check on the toner status/levels:

Re: TONER STATUS INDICATOR

Maestro1 — Tue, 09 Nov 2021 01:38:52 GMT

Thanks for your response, Natey.

And how do I do what you suggested? I do have the Utility on my computer but, when I open it, it says "The toner status details cannot be displayed."