topic Re: IRC 6555 Driver Fail to Install in Office Printers

IRC 6555 Driver Fail to Install

dyost — Fri, 29 Oct 2021 12:58:12 GMT

I'm running Mac OS 11.6 and am unable to install the drivers for the IRC 6555. The support page says those drivers are only supported up to 11.5.2, but when can we expect to see that get updated? My organization runs a good number of canon printers/copiers and if we start updating to 11.6 then no one can use them.

TL:DR How long does it usually take for these drivers to get support for new Mac OS updates?

Re: IRC 6555 Driver Fail to Install

Tiffany — Fri, 29 Oct 2021 13:09:37 GMT

Welcome to the forum!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at: 1-800-385-2155 and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

Thank you!