Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam

jameswerner — Mon, 11 Feb 2013 10:25:58 GMT

have Paper jam on canon imageclass 4370dn printer. How to fix?

Re: Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam

Deborah — Wed, 13 Feb 2013 23:39:19 GMT

Hi jameswerner,

I'm sorry to hear about the paper jam error. Please check for any paper that may have started to feed up into your laser machine following the jam that was removed. Check all paper feed areas such as, the Cassette Tray, Multi-purpose Tray, Rear Panel, and the inside of your machine under the toner cartridge. You will also want to ensure that the toner cartridge is fully seated.

Follow by resetting your machine:

1. Perform a normal shut-down on your computer (if connected).

2. Unplug the USB and power cords on your laser device for ten minutes.

3. Plug in the power cord only and determine if the error remains.

4. If cleared, attempt a test copy.

5. If successful, reconnect the USB cable and power up your computer to follow with a test print.

If the error remains, please use the Contact Us link for additional assistance from our support staff who can provide service options for you.

Re: Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam

chjohnson — Thu, 14 Apr 2016 19:21:05 GMT

i tried all the tips paper jam light still on

topic Re: Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam in Office Printers

Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam

Re: Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam

Re: Have a paper jam on a imageclass mf4370dn cannot get light to go off...cleared the jam