topic Re: smeared label printing, in Office Printers

smeared label printing,

littleplankton — Sun, 28 Dec 2014 18:04:47 GMT

cannon MF8500C class printer

printing labels. First one looked good, then they all became increasingly smeared. Image attached. I used the thicker paper setting.

Question: How can I avoid this? Is the printer messed up now?

Best regards,

Matthew

Re: smeared label printing,

Tiffany — Sun, 28 Dec 2014 22:13:03 GMT

Hi Littleplankton!

So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x)

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

Re: smeared label printing,

littleplankton — Mon, 29 Dec 2014 14:48:12 GMT

I am using Mac.

Re: smeared label printing,

Patrice — Wed, 31 Dec 2014 18:15:42 GMT

Hi littleplankton.

I will be glad to assist you.

I have just a few more questions. Is the paper a glossy paper? What is the weight of the label paper? And finally, were you able to choose the [Labels] paper type in the paper settings on the MF8580Cdw?

I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).