topic MF8500C error after scanning and trying to send it via e-mail in Office Printers

MF8500C error after scanning and trying to send it via e-mail

lukaszcysewski — Fri, 19 Dec 2014 12:06:21 GMT

Hi guys,

I have a problem with a MF8500C. I try to scan some docs and send it via e-mail. First, I scan them, then I add an e-mail and try to send it. Afterall the message is not sent, but one page is printed (attached below). The report says nothing special (only the word "Error" )...

Any clue what do I do wrong? There is a WIFI connection (I can print docs via WiFi).

TIA 🙂

Re: MF8500C error after scanning and trying to send it via e-mail

lukaszcysewski — Tue, 23 Dec 2014 11:13:16 GMT

hello guys, any idea whats going on with my printer? 😞

Re: MF8500C error after scanning and trying to send it via e-mail

Danny — Tue, 23 Dec 2014 13:52:35 GMT

Hi, lukaszcysewski!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!