topic IPF610 Low ink overide? in Office Printers

IPF610 Low ink overide?

Cambo — Wed, 19 May 2021 10:40:52 GMT

Hi, I'm needing to get a set of black and white line drawings plotted for a client and the printer has become low on yellow ink and stopping me from printing anything. Whilst I order some fresh ink and wait for it...... how do I overide the ink level detection so that I can get these prints to my client? There is about 5ml of yellow left in the tank so this print run won't run it dry 🙂 Thanks for any help, I've seached high and low.

Re: IPF610 Low ink overide?

Patrick — Wed, 19 May 2021 17:41:00 GMT

Hi Cambo,

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative will assist you via phone.

Re: IPF610 Low ink overide?

Cambo — Thu, 27 May 2021 07:49:20 GMT

I'm affaid not, I think there is some firmware logic that needs updating. If the ink runs low the printer stops printing but the option to overide ink detection only comes up when the ink is empty so you never get a chance to carry on printing in circumstances like this when you don't have ink but need to carry on printing.