topic Re: MF632CDW - Scan and send to email stopped working. Using GMAIL SMPT in Office Printers

MF632CDW - Scan and send to email stopped working. Using GMAIL SMPT

theedudenator — Mon, 26 Apr 2021 19:28:18 GMT

No idea what happened, but scan and send to email for gmail stopped working.

Anyone have standard settings? Do I need 2 part authentication for google?

How can I decode the error message? I can't find an error code.

Re: MF632CDW - Scan and send to email stopped working. Using GMAIL SMPT

shadowsports — Tue, 27 Apr 2021 13:47:35 GMT

Greetings,

You need to provide more information about your environment.

Actual SMTP settings you are using.

Are you using 2FA

If not, "Allow Less Secure Apps" might be turned off in the Security Settings of your Gmail Account.

We can only guess without additional information.

Re: MF632CDW - Scan and send to email stopped working. Using GMAIL SMPT

theedudenator — Tue, 27 Apr 2021 14:14:25 GMT

Canon SMTP Settings

smtp.gmail.com

Username = email address

password = good app password that I generated

I have 2 part verification turned on in Google (I can turn this off if it helps the printer settings)

I have App Password turned on, and generated a password for Canon

Re: MF632CDW - Scan and send to email stopped working. Using GMAIL SMPT

Hector — Fri, 11 Jun 2021 22:19:11 GMT

Hello,

If you are still unable to scan to Gmail, I would suggest turning the two factor authentication setting off and making sure that the option to use less secure apps is turned on. If you still have issues scanning to your Gmail, I would suggest contacting our support team at 1-800-652-2666. Our agents would be happy to help.