topic ImageClass MF445dw does not receive incoming fax in Office Printers

ImageClass MF445dw does not receive incoming fax

danhtran — Wed, 07 Apr 2021 02:36:47 GMT

This is a brand new printer I bought and setup yesterday. Everything is working out good including sending fax, but it does not receiving fax at all. These are my settings, I might miss something?

The line is for fax only, no telephone, no answering maching connecting to it.

RX Mode: I tried both Auto and Fax/Tel Auto Switch. There's no option for Fax only.

There's no Caller Rejection, the Address Book is empty.

Number of rings before answering, I tried both 2,3, and 6

There's no much help in Forum, I followed the link https://oip.manual.canon/USRMA-4518-zz-SSM-440-enUV/contents/devu-fax-rece.html#0412_h3_01 and no luck.

Anyone can help is much appreciated, thanks.

Danh Tran

Re: ImageClass MF445dw does not receive incoming fax

shadowsports — Wed, 07 Apr 2021 16:15:08 GMT

@danhtran wrote:
This is a brand new printer I bought and setup yesterday. Everything is working out good including sending fax, but it does not receiving fax at all. These are my settings, I might miss something?

The line is for fax only, no telephone, no answering maching connecting to it.

RX Mode: I tried both Auto and Fax/Tel Auto Switch. There's no option for Fax only.

There's no Caller Rejection, the Address Book is empty.

Number of rings before answering, I tried both 2,3, and 6

There's no much help in Forum, I followed the link https://oip.manual.canon/USRMA-4518-zz-SSM-440-enUV/contents/devu-fax-rece.html#0412_h3_01 and no luck.

Anyone can help is much appreciated, thanks.

Danh Tran

Greetings,

The line is for fax only, no telephone, no answering maching connecting to it.

Is this an analog line, VOIP , etc. Who is the service provider?

Re: ImageClass MF445dw does not receive incoming fax

danhtran — Wed, 07 Apr 2021 17:01:56 GMT

Hi Rick,

It's absolutely an analog line and either Comcast or ATT is service provider, thanks.

Danh Tran