topic Re: MF249DW - No envelope options with Windows 10 and MS Office in Office Printers

MF249DW - No envelope options with Windows 10 and MS Office

kkajikawa — Sun, 31 Dec 2017 02:45:00 GMT

I'm trying to print envelopes with the MF249DW printer with Windows 10. I'm able to print letter size, legal and scan images. When I try to print envelopes with MS Office (Word, Excel or Publisher), there is no envelope options in either the page setup or printer options when I get ready to print. With my other printer, there are options for #10 envelope (4.12" x 9.5"). Can anybody tell me if I need to add something or make adjustments to the global printer settings?

Any help will be greatly appreciated.

Re: MF249DW - No envelope options with Windows 10 and MS Office

kkajikawa — Sat, 13 Jan 2018 23:41:00 GMT

Found the solution. Downloaded the drivers from Canon's website:

MF240SeriesMFDriverV2175W32usEN

Opened Windows 10 device manager

Updated driver from this folder

Note: #10 envelopes now show up in the printer paper selection.

Re: MF249DW - No envelope options with Windows 10 and MS Office

James_C — Thu, 05 Apr 2018 08:40:14 GMT

Hi kkajikawa

Glad to hear the issue has been resolved for you.

If you need further assistance, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: MF249DW - No envelope options with Windows 10 and MS Office

nohart — Tue, 23 Mar 2021 19:23:22 GMT

Open a new document within Microsoft Word. Activate the Envelopes and Labels Wizard by selecting the “Envelopes” option under the “Mailings” menu tab and fill in your mailing and return addresses. Select the “Options” menu to adjust the Envelope size and print position. Under “Printing Options”, you can confirm how your envelopes will be fed from your specific printer. Then select print in the bottom left.