topic Maxify 2720 in Office Printers

Maxify 2720

michelesuepke — Sat, 20 Mar 2021 19:48:32 GMT

A few short months after getting this printer at the suggestion of my printer shop guy, the lines in black starting printing unevenly. I performed many head cleanings and finally took it to my printer guy. He did all he could (cleaned everything etc) and even him could not solve the problem.

Re: Maxify 2720

Patrick — Mon, 19 Apr 2021 16:51:31 GMT

Hi michelesuepke,

Please try cleaning the encoder inside of your MAXIFY MB2720. To perform this, please follow the steps in this article:

https://support.usa.canon.com/kb/index?page=content&id=ART168472

Re: Maxify 2720

michelesuepke — Mon, 19 Apr 2021 18:32:09 GMT

I will pass that information on to my printer guy. He had the machine for a few weeks and ran/did a lot of things on it. I will see if he did that.

This simple reply took MANY WEEKS to get to me. Will the conversation go faster from now on?