PLOTTER iPF650 and CATALINA

michelleSB — Fri, 05 Mar 2021 19:43:46 GMT

Is plotter iPF650 compatible w/ Catalina? It keeps saying 'filter failed' and doesn't plot. Is there something somewhere we can download to get it to work again? I hope so. Thanks.

Re: PLOTTER iPF650 and CATALINA

Patrick — Mon, 15 Mar 2021 19:02:11 GMT

Hi michelleSB,

The imagePROGRAF iPF650 is compatible with macOS v10.15 (Catalina).

To resolve the filter failed message, please remove the printer and then download and install the latest driver.

To remove the printer, please follow these steps:

1. Click on the Apple in the upper left corner and then System Preferences.

2. Click on Printers & Scanners.

3. Click on the iPF650 on the left side and then the [-] at the bottom.

4. Repeat until all iPF650's are removed.

Once complete, please download and install the imagePROGRAF Printer Driver from the iPF650's Support Page:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-imageprograf-printers/imageprograf-ipf650/imageprograf-ipf650?tab=drivers_downloads

When the installation is complete, please attempt to print.

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PLOTTER iPF650 and CATALINA

Re: PLOTTER iPF650 and CATALINA