topic Re: c1022i in Office Printers

c1022i

anthonygiuliano — Thu, 20 Nov 2014 16:33:00 GMT

Any idea when the c1022i driver for OS X 10.10 will be ready?

Re: c1022i

Jason — Thu, 20 Nov 2014 16:45:48 GMT

Hi,anthonygiuliano! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!

Re: c1022i

anthonygiuliano — Thu, 20 Nov 2014 17:11:39 GMT

Thanks for the response. This is what I was told after the last OS X release, but I don't understand. How is a random Canon reseller supposed to help or have anything to do with software written and distributed by Canon?

Re: c1022i

anthonygiuliano — Wed, 14 Jan 2015 19:51:41 GMT

Hi Jason. Is there really nothing Canon can tell us about drivers without referring us to a reseller? 10.10 has been available to consumers for 3 months, and developers have had it for over 7 months. Incidentally, I did speak with my reseller, and they said the same that I did. The drivers are developed and distributed by Canon, so resellers can't help us.