topic Re: Replace printhead in Office Printers

Replace printhead

Abdulrahman — Mon, 21 Dec 2020 19:21:31 GMT

I get i ipf765 the printer was just fine with new printhead printing some image
The electric power went off and after it came back
I turn on the printer but when i send a print job
It said you new to run a printhead clean or replace it
I have run the clean 3 times and nothing and the printhead was just new 😟
Is there any solution for that from the service mode or something
I can't even print a nozzle check

Re: Replace printhead

Patrick — Tue, 16 Feb 2021 21:19:01 GMT

Hi Abdulrahman,

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the error and resolve it or provide you with your available service options.