https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/333884#M13067 <P>Greetings,</P><P>Try aligning the printhead if available</P><P>Also check the Encoder (timing) strip</P> Tue, 09 Feb 2021 05:34:28 GMT shadowsports 2021-02-09T05:34:28Z https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/333855#M13066 <P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>Hello, </SPAN></SPAN></SPAN><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>our IPF 760 prints letters twice and offset 2mm downwards.</SPAN></SPAN> <SPAN class="JLqJ4b ChMk0b"><SPAN>Patterns are printed correctly.</SPAN></SPAN><BR /><SPAN class="JLqJ4b ChMk0b"><SPAN>The writing is also offset on the nozzle test sample, but the nozzle test sample is perfect.</SPAN></SPAN> </SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>We have updated the firmware to V1.5 but without success.</SPAN></SPAN> </SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>The printhead was also replaced, but again to no avail.</SPAN></SPAN> </SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>Anyone have an idea?</SPAN></SPAN> </SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>Workspace:</SPAN></SPAN><BR /><SPAN class="JLqJ4b ChMk0b"><SPAN>Windows 10</SPAN></SPAN><BR /><SPAN class="JLqJ4b ChMk0b"><SPAN>PDF Viewer: Adobe Acrobat and MS Edge</SPAN></SPAN><BR /><SPAN class="JLqJ4b ChMk0b"><SPAN>Connection: USB</SPAN></SPAN></SPAN></P> Mon, 08 Feb 2021 20:55:12 GMT https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/333855#M13066 AustriaPlotter 2021-02-08T20:55:12Z https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/333884#M13067 <P>Greetings,</P><P>Try aligning the printhead if available</P><P>Also check the Encoder (timing) strip</P> Tue, 09 Feb 2021 05:34:28 GMT https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/333884#M13067 shadowsports 2021-02-09T05:34:28Z https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/342965#M13797 <P>Hi Rick,<BR />I tried anything to align the printhead. I also cleaned the encoder strip, but the result is still the same.<BR />The nozzle test was fine the the pattern test, also.<BR />I got no idea.<BR />Could it be an adobe acrobat problem?</P> Wed, 19 May 2021 09:31:24 GMT https://community.usa.canon.com/t5/Office-Printers/IPF-760-prints-letters-twice-and-offset/m-p/342965#M13797 AustriaPlotter 2021-05-19T09:31:24Z