topic Re: The driver cannot detect my MB2320 printer even though its connected. in Office Printers

The driver cannot detect my MB2320 printer even though its connected.

dboulware — Fri, 22 Jan 2021 23:45:23 GMT

My MB2320 printer is connected to my computer via USB port. It can be detected (in general) by my computer (I can print a test page); however when I try to install the full driver, it cannot detect it. I have unplugged it and turned it on and off. I have tried to reinstall three times. I have turned off the computer and turned it back on. I tried to install the MP driver instead, it still says it cannot detect the printer. I can't scan because it won't finish the install of the drivers.

Re: The driver cannot detect my MB2320 printer even though its connected.

shadowsports — Sat, 23 Jan 2021 14:02:24 GMT

Greetings,

Things that might affect printer detection:

Port you are connecting to

USB cable you are using

Using an adapter or hub

3rd party anti-virus software

Canon : Manuals : MB2320 : Setup - Windows -

Re: The driver cannot detect my MB2320 printer even though its connected.

dboulware — Sat, 23 Jan 2021 22:50:30 GMT

Thanks. How can I adjust the antivirus settings so it’ll work. I’ve tried turning off firewall but it still didn’t work.

Re: The driver cannot detect my MB2320 printer even though its connected.

shadowsports — Sat, 23 Jan 2021 23:58:24 GMT

Greetings,

Are you saying you have a 3rd party AV installed? My suggestions are guesses, as we know almost nothing about your environment.