error 806 when scanning to email with D1620

seekerblue — Sun, 17 Jan 2021 15:06:13 GMT

I use Outlook on Microsoft office 365

My D1620 printer settings:

smtp server: smtp.office365.com

port: 587

encryption: TLS

my address: xxxx@outlook.com

destination address: xxxx@hotmail.com

I get a TX Result Report that indicates an error occured during the scan transmission.

I'm able to scan & send to email from my laptop, but I cannot perform the same function if I try the same procedure at the scanner.

topic error 806 when scanning to email with D1620 in Office Printers