https://community.usa.canon.com/t5/Office-Printers/Imageclass-mf229dw-scanner-streaks/m-p/324576#M12420 <P>I have an Imageclass mf229dw and now when I scan either with the feeder or flatbad I get streaks. I cleaned both the flatbad and feeder and it is still streaky. I suspect the contact image sensor is bad. See below for sample scans. Can anyone confirm? Or can it be something else?</P><P>&nbsp;</P><P>This is color scan from the flatbed of a blue pastel paper:</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/25915iDA14B6E02947DAB2/image-size/medium?v=1.0&amp;px=-1" border="0" alt="Flatbed-Blue Pastal.jpg" title="Flatbed-Blue Pastal.jpg" /></P><P>&nbsp;</P><P>This is a color feeder scan of the same blue pastel piece of paper:</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/25916iC9576192F9BC49B3/image-size/medium?v=1.0&amp;px=-1" border="0" alt="Feeder Blue Pastel.jpg" title="Feeder Blue Pastel.jpg" /></P> Tue, 17 Nov 2020 18:56:21 GMT Jackalope 2020-11-17T18:56:21Z https://community.usa.canon.com/t5/Office-Printers/Imageclass-mf229dw-scanner-streaks/m-p/324576#M12420 <P>I have an Imageclass mf229dw and now when I scan either with the feeder or flatbad I get streaks. I cleaned both the flatbad and feeder and it is still streaky. I suspect the contact image sensor is bad. See below for sample scans. Can anyone confirm? Or can it be something else?</P><P>&nbsp;</P><P>This is color scan from the flatbed of a blue pastel paper:</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/25915iDA14B6E02947DAB2/image-size/medium?v=1.0&amp;px=-1" border="0" alt="Flatbed-Blue Pastal.jpg" title="Flatbed-Blue Pastal.jpg" /></P><P>&nbsp;</P><P>This is a color feeder scan of the same blue pastel piece of paper:</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/25916iC9576192F9BC49B3/image-size/medium?v=1.0&amp;px=-1" border="0" alt="Feeder Blue Pastel.jpg" title="Feeder Blue Pastel.jpg" /></P> Tue, 17 Nov 2020 18:56:21 GMT https://community.usa.canon.com/t5/Office-Printers/Imageclass-mf229dw-scanner-streaks/m-p/324576#M12420 Jackalope 2020-11-17T18:56:21Z https://community.usa.canon.com/t5/Office-Printers/Imageclass-mf229dw-scanner-streaks/m-p/324927#M12450 <P>Hi Jackalope,</P><P>&nbsp;</P><P>Welcome to the Canon Forums and thanks for your post!</P><P>&nbsp;</P><P>Please clean the feeder and platen using the instructions in the manual:</P><P>&nbsp;</P><P>Clean the Feeder<BR /><A href="https://oip.manual.canon/USRMA-3281-zz-SS-enUS/contents/SS260_maintenance_0292.html#1005_h1_01" target="_blank">https://oip.manual.canon/USRMA-3281-zz-SS-enUS/contents/SS260_maintenance_0292.html#1005_h1_01</A></P><P>&nbsp;</P><P>Clean the Platen Glass<BR /><A href="https://oip.manual.canon/USRMA-3281-zz-SS-enUS/contents/SS260_maintenance_0291.html#1004_h1_01" target="_blank">https://oip.manual.canon/USRMA-3281-zz-SS-enUS/contents/SS260_maintenance_0291.html#1004_h1_01</A></P><P>&nbsp;</P><P>Try scanning again using different paper. If the issue continues, we will have to recommend that you call our telephone support group. Please call 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays). A representative will be able to further assist you.</P><P>&nbsp;</P><P>Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.</P> Fri, 20 Nov 2020 19:05:50 GMT https://community.usa.canon.com/t5/Office-Printers/Imageclass-mf229dw-scanner-streaks/m-p/324927#M12450 Audrey 2020-11-20T19:05:50Z