Color imageCLASS MF731Cdw E202-0001

stevehodges60 — Fri, 23 Oct 2020 21:03:57 GMT

When I turn on my printer I am getting e3303-0001 error. I have tried to power off and back on. I have tried removing the power form the print and then plugging it back in. My product registered.

A service call error occurred.E202-0001
Turn OFF the device. Wait a moment before turning it ON again.
If the problem persists, contact your local authorized Canon dealer or service representative.
Make sure to inform them of the product name and error code.

Device Information

Last Updated:10/23/2020 07:05:56 PM

Device Basic Information

Manufacturer:Device Name:Location:Product Name:Serial Number:

CANON INC.

MF731C/733C

WTV25541

Version Information

Main Controller:Boot ROM:DCON:Language:

02.29

01.20

02.09

System Manager Information

System Manager Name:Contact Information:E-Mail Address:Support Link:System Manager Comment:

Administrator

Device Counters

Check Counter

Last Updated:10/23/2020 07:06:31 PM

Main CounterType Total101: Total 1108: Total (Black & White 1)230: Copy (Full Color + Single Color/Small)322: Print (Full Color + Single Color/Small)

1516

838

671

Cartidge Log

Cartridge Log*Be careful of counterfeit cartridges.
*When replacing consumables, it is recommended to use genuine Canon products.

Cyan Cartridge

Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge

(1) Serial Number (2) Type (3) Capacity First Used Last Used(4) Date/Time (5) Left (6) Date/Time (7) Left

0100735037

Starter

02/20/2019 04:49 AM

100%

03/23/2020 03:10 PM

50%

C2:C3:

00000	0000000000
00000	0000000000

Re: Color imageCLASS MF731Cdw E202-0001

Sonya1 — Wed, 04 Nov 2020 21:11:02 GMT

Hello stevehodges60,

I understand you are getting and e3303-0001 error on your Color imageCLASS MF731Cdw. If you turned the printer off and unplugged the power cord for at least 10 minutes and the error reoccurs, I recommend contacting us at 1-800-OK-CANON (1-800-652-2666) for further assistance. I realize the forum may be your preferred method of communication; however, speaking with our telephone technical support group will be very beneficial in this case.

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Color imageCLASS MF731Cdw E202-0001

Re: Color imageCLASS MF731Cdw E202-0001