Image Class MF8280Cw printing 1/4" thick black lines

Terry5 — Fri, 18 Sep 2020 22:22:56 GMT

Image Class MF8280Cw has started printing 1/4" thick black lines horizontally across the page. It seems to be a random number of lines with smudge lines in between. Machine is also getting noisy and spends a long time cleaning itself after the first page. Have no idea what to do.

Re: Image Class MF8280Cw printing 1/4" thick black lines

Audrey — Mon, 05 Oct 2020 17:56:38 GMT

Hi,

Welcome to The Canon Forums!

Please try fixing unit and transfer belt.

Fixing Unit Instructions:

1. Press home button.

2. Use / to select <Adjustment/Maintenance>, and press OK.

3. Select <Clean Fixing Unit>, and press OK.

4. Press OK.

Cleaning starts. When the <Finished.> message is displayed approximately 1 minute later, press to return to the main screen.

Transfer Belt Instructions:

1. Press home button.

2. Use / to select <Adjustment/Maintenance>, and press OK.

3. Select <Clean ITB>, and press OK.

4. Press OK.

Cleaning starts. When the <Finished.> message is displayed approximately 1 to 2 minutes later, press to return to the main screen.

Please retry reseating the toner cartirdges. If the issue continues, please try replacing with geniune toner cartridges.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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Image Class MF8280Cw printing 1/4" thick black lines

Re: Image Class MF8280Cw printing 1/4" thick black lines