topic Re: MF733Cdw low tone message in Office Printers

MF731Cdw low tone message

RedBadger — Thu, 06 Aug 2020 15:26:42 GMT

My printer has been working like a champ, however the toners are now low (30%) and I get a message to prepare new toner. I normally use black the most and so just purchased the High capacity black toner and installed it. How do I bypass the message for the other toners? I don't like wasting 30%, and am in the middle of a very important paper. ANY HELP would be appreciated.

Re: MF731Cdw low tone message

Darius — Fri, 07 Aug 2020 15:18:58 GMT

Hi RedBadger.

The MF731Cdw's toner status may be disabled using the following menu path:

<Menu> <Management Settings> <Device Management> <Display Consumables Information (RUI/Toner Status)> Specify the settings

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Re: MF733Cdw low tone message

RedBadger — Fri, 07 Aug 2020 16:11:29 GMT

I followed your directions but only had the option to turn on or off the setting. and when I hit apply, nothign changed. I still get the message to prtepare new toner.

Re: MF733Cdw low tone message

Darius — Fri, 07 Aug 2020 22:18:09 GMT

Hi RedBadger.

If that setting didn't correct the alert, try adjusting the setting for toner alert timing.

<Menu> <Preferences> <Display Settings> <Display Timing for Cart. Prep.> Select <Off> in <Auto> Enter toner level in <Custom> <Apply>

That should affect the alert on both the printer and the computer or mobile device (if one is used with the printer).

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